5. 防毒軟體相容性

General recommendations: install antiviruses while ASTER program is turned off, with mandatory reboot, and it is desirable only for the account of the first workplace.

Following antiviruses are tested: Kaspersky Antivirus for WindowsWorkstations, AVGAntivirusFree, AviraFreeAntivirus, G-Data, AvastFreeAntivirus, NortonInternetSecurity, Nod 32, Dr. Web.

On WinXP there were last 3 antiviruses gotten started only on the first workplace.

On Win7 there were all tested antiviruses gotten started on the extra workplaces, except Dr. Web. All tested antiviruses were eliminating a threat in case of detecting a virus, even if they got started only on the first workplace.

Known troubles and ways of solving: Some antiviruses (AVGAntivirusFree, AviraFreeAntivirus, NortonInternetSecurity) block working of the ASTER service. Wherein extra workplaces are not getting started, ASTER is turning on with the error “service denial code: 64.000000.000000 69.000000.000001”, and antivirus can show a message about a virus threat.

In order antivirus has not been blocking ASTER program working, add the folder with the installed ASTER to the exception – C:\WINDOWS\system32\mute32.dll for WinXP, C:\WINDOWS\System32\drivers\mutenx.sys for Win7/8.

While using Kaspersky Antivirus 2015 it’s necessary to disable self-defense in the antivirus settings additionally.

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